Organizational Commitment
We are excited to invite your hospital to participate in a landmark initiative that has the potential to significantly improve the work experience for SC healthcare team members, and to ultimately strengthen recruitment and retention.
The goal of this work is to elevate healthcare worker voices and foster a spirit of partnership between hospitals and their employees. To get engaged and show your hospital’s support for this initiative, we invite you to sign the
Workforce Experience Organizational Commitment.
Team Tools
Workforce Experience Survey
Building on our previous two years of research, the WES is thoughtfully designed to help hospitals:
Measure levels of burnout and professional fulfillment among their workforce,
Identify pain points and sources of chronic workplace stress and frustration, and
Identify and prioritize actions that can be taken to improve hospital culture, processes, systems, and overall work experience.
Strategy for Wellbeing
An interactive, online tool that helps employers assess and implement best practices for effective workforce wellbeing initiatives. It includes: an evidence-based organizational assessment; a scorecard with ratings from bronze to platinum; a detailed report with customized improvement opportunities; and a library of online resources including sample policies, case studies, sample signage, implementation guides, and planning timeline.
Mindful Moments
Mindful Moment Slides:
BRAVR: Use BRAVR as a ready or reset routine to mitigate stressors that impact performance.
Gratitude: Gratitude is the foundation to joy. What we seek we find. When we ground ourselves in gratitude, we find more reasons to be grateful.
Downshift: Mindfully transition from work to life with this self-care strategy to reset after a shift.
The Next Right Thing: Anna said it best. When things seem overwhelming or out of control, sometimes all we can do is focus on “the next right thing” … and maybe sing a little tune.
Triple A Approach to Active Listening
Virtual Nursing Series
SCHA’s WHY initiative and Solvent Networks recently partnered with VirtuALLY.io. to offer a 3-part virtual nursing discussion series. Virtual nursing is an innovative, emerging strategy that can be used to address staffing challenges and healthcare worker burnout. The virtual nurse is an additional resource to the bedside clinical team, serving to alleviate the workload for bedside nurses and improve key metrics such as nurse retention, patient outcomes, and patient satisfaction.
Watch the recordings on-demand by clicking the links below!
Part 1: Establishing Foundations for Virtual Nursing
Discusses the benefits of Virtual Nursing.
Reviews key performance indicators (KPIs).
Explores the potential return on investment (ROI) of decentralized nursing model.
Provides insight into the potential financial investment required for setting up Virtual Nursing.
Part 2: Practical Application and Integration of Virtual Nursing
Explores various models of Virtual Nursing.
Examines potential use cases.
Reviews the interaction between Virtual Nurses, Bedside Nurses, and other care team members.
Identifies qualities of an ideal Virtual Nurse.
Part 3: Technologies Role in Virtual Nursing
Explores the equipment required for establishing a virtual nursing program.
Discusses the benefits of different virtual nursing technology setups.
Considers EMR integration to streamline workflows and communication.
Discusses hospital resources required for seamless technology integration for virtual nursing.
"Reimaging WHY" Learning Collaborative
Reimagining WHY is a learning collaborative which invites hospitals leaders to challenge the status quo and rethink, reimagine, and redesign the healthcare workforce. The collaborative meets virtually the third Wednesday every other month from 11am-12:30pm and features guest speakers from hospitals implementing innovative best practices in SC and beyond. Click here to sign up!
Recording on "Worker Voice and Equity" (Passcode: j4p3^Z^&)
Description: Guest speakers from the Medical University of South Carolina and Prisma Health Laurens and Hillcrest share effective ways to listen and respond to worker needs that equip, empower, and elevate the voice of their workforce.
Recording on "Work-Life Harmony" (Passcode: A^t1UYhq)
Description: Guest speakers from Tidelands Health and Beaufort Memorial share effective ways to listen and respond to worker needs that equip, empower, and elevate the voice of their workforce.
Recording on “Reimagining WHY: Protection from Harm” (Passcode: qp$Z$p38)
In this Reimagining WHY session, we explore "Protection from Harm," and how to address basic employee needs like safety and security. Just as healthcare providers have an obligation to "first, do no harm," employers have an obligation to protect their workforce from harm by prioritizing workplace physical and psychological safety, enabling adequate rest and recovery, normalizing and supporting mental health, and operationalizing DEIA norms, policies, and programs, etc. This session features the following guest speakers to highlight the work they are doing to promote protection from physical and mental harm among the healthcare workforce:
Beth Morgan, MHA, BSN, RN, CNOR, CPHQ, Director, Clinical Affairs and Workforce, South Carolina Hospital Association
Tenelle O. Jones, LMFT, LAC, CIMHP, Program Manager of MUSC Resiliency Program, Medical University of South Carolina
Crystal Mock, MSN, RN, MBA, CNML, Director of ICU, PCU, & Remote Telemetry, Aiken Regional Medical Centers
Thrive TEAM Training
This 5-module, on-demand, virtual training series is designed to train multi-disciplinary Thrive Teams. These teams then provide work-unit level support to build teamwork and boost engagement while addressing identified challenges. Each module is about 10-minutes in length. Developed by Rachel Brown, MD and Medical Director of Prevention and Wellness with Prisma Health.
The Pause
“The Pause" can be initiated by any healthcare team member following a high-stress situation (a trauma, patient death, etc.). The Pause is a simple moment for reflection to honor the life of the patient and the efforts of the team. It is followed by a 15-30 second period of silence.
The reflective script can be customized for your facility with the guidance of a Chaplin or a template script can be used like this one: “Let us take a moment to pause and honor (patient’s name or this person). He/she was someone who loved and was loved; was someone’s family member and friend. In our own way and in silence let us take a moment to honor (patient’s name). Let us also honor and recognize the care provided by our team.”
Healthcare systems that use this have it printed on pocket cards that employees carry with them. The script is customizable.
Hospital Innovations
Virtual Nursing/VirtuALLY
The workforce shortage and its impact on quality and safety metrics were high areas of concern in a southeastern acute care community hospital. A Virtual Care Partners (VCP) Program pilot was proposed for one of the medical-surgical level units. The purpose of this pilot quality improvement project was to examine the effect of the Virtual Care Partners program on discharge time, length of stay, and readmissions.
