Worker Resources

As part of its comprehensive effort to improve the healthcare work experience, WHY is offering a series of Mental Health First Aid (MHFA) at Work certification trainings to SCHA member hospitals. Just as CPR provides skills needed to assist someone having a heart attack, MHFA equips hospital staff members to support those experiencing a mental health or substance use-related challenge or crisis.

MHFA is an interactive, skills-based training program that teaches participants how to identify, understand and respond to signs and symptoms of mental health and substance use challenges. Participants will gain skills and confidence needed to provide initial support to a colleague who’s struggling.

“The MHFA at Work Certification builds a supportive and compassionate network, helping to ensure our SC hospitals are fostering a culture of mental wellbeing by providing necessary and valuable support to care team members. Mental Health First-Aiders come away with a better understanding of how to care for their own wellbeing at work as well as actionable strategies to respond to and support others during challenging times.”
-Jen Wright, SCHA’s Director of Workforce Experience

The MHFA course will cover:

  • Risk factors and warning signs of mental health and substance use challenges,

  • Strategies for helping in both crisis and non-crisis situations, and

  • Where to turn for help

The next training session will be held virtually on Wednesday, August 28th from 10am-2pm. Two hours of pre-work are required for each registrant. Enrollment is limited to no more than three participants per hospital facility, and the deadline for registration is August 7th. Click here to register.

For more information or to ask questions about the training, contact Emily O'Sullivan at eosullivan@scha.org.


WHY We Lead

In an ever-changing and highly complex healthcare environment, the importance of developing great leaders is paramount. Effective leadership is vital to patient experience, quality of care, teamwork, employee engagement, and ultimately creating a thriving organizational culture.

As part of WHY, our workforce experience initiative, generously funded by the Duke Endowment, SCHA launched a leadership development series in January 2024 and will continue to be offered throughout 2024 and 2025. The program is designed to help hospital leaders in mid-level management positions enhance and cultivate skills and qualities necessary to successfully lead their teams, drive teamwork and engagement, and embrace change.

This program focuses on developing key competencies such as self-awareness, building trust in relationships, emotional intelligence, effective communication, critical conversations, problem solving, and operational excellence.  Participants will also learn how to effectively manage conflicts and inspire others to achieve their full potential through purposeful and worthwhile work.

Participants will have the opportunity to apply their newfound knowledge and skills through real-world case studies, simulations, and individual and group exercises. Participants will not only enhance their own leadership abilities in the healthcare setting, but also contribute to the overall success and growth of their organizations. They will become more self-aware, confident, adaptable, and capable leaders who can navigate complex challenges and drive positive organizational change.

If you would like more information or have questions about WHY We Lead, please contact Emily O’Sullivan, Manager of Workforce Experience, at eosullivan@scha.org.

If you or someone you know is experiencing a mental health emergency, please use the following resources:

Crisis Hotline: Call or text 9-8-8 

South Carolinda Department of Mental Health Mobile Crisis: 833-364-2274 

SCDMH Mental Health Online Screening Tool: https://hope.connectsyou.org/ 

Please consider reaching out to your hospital’s Employee Assistance Program (EAP) with questions about specific resources provided to employees at your facility.

Helpful Apps

“Mental Health First-Aiders come away with a better understanding of how to care for their own wellbeing at work as well as actionable strategies to respond to and support others during challenging times.”
-Jen Wright, SCHA’s Director of Workforce Experience